Contact information

For any questions, order inquiries, or support requests, reach us at:

Email: hello.thepitlane@outlook.com

We respond to all emails within 48 hours, Monday through Friday. If you contact us over the weekend your message will be answered on the next business day.

Before reaching out, please check:

- Your order confirmation email for your order number and estimated dispatch window

- Your tracking email if your production window has passed

- Our FAQ section for answers to the most common questions 

Order Inquiries When contacting us about an order please include your order number and the email address used at checkout. This allows us to locate your order and respond as quickly as possible.

We are a small independent store. Every product is handmade to order and we take every customer interaction seriously. We are committed to making sure you love what you receive — if something is wrong, tell us and we will make it right.